本网站使用Cookie来改善您的浏览体验。继续浏览本网站即表示您接受这种Cookie功能。欲了解详情或更改您的设置,请访问Cookie政策隐私政策页面。关闭

關於現金提款機的問題

    • bazingaTW
      bazingaTW
      铜牌
      从: 2013.03.30 帖子: 50
      你好

      我在時間內完成首存

      卻沒看當20$的現金提款機活動獎金

      只有200%紅利跟首存門票

      我發信問客服回信如下

      Dear LIANG,

      Thank you for getting back to us.

      Please be informed that the Cash machine promotion was not active the moment you registered your First deposit. As we mentioned in our previous message, just the deposits registered within the promotional period are eligible for the $20 Cash machine bonus.

      However, you received your well deserved 200% First deposit bonus upon registering the deposit. You will see the bonus in the section My account - Bonuses. Each time your collect 425 real Points770, $5 from the 200% bonus are released into your poker balance.

      Please make sure that you can withdraw using Entropay! Usually this payment method is not refundable. If you already have the confirmation that you can withdraw using Entropay, you can go to the section Cashier - Withdraw and register a withdrawal from there, via Entropay.

      If this method is not displayed into the section Withdraw, please register your future withdrawal via wire transfer and then get back to us by e-mail, confirming that you want to cash out via Entropay instead of wire.

      In case you receive the confirmation that you cannot withdraw using Entropay, you will be able to cash out on your bank account - wire transfer.

      Hoping that you found our answer useful, we remain at your service.

      Best regards,

      Denise

      ??????????????????????????????????
  • 31 回复
    • zy55164448
      zy55164448
      铜牌
      从: 2012.04.02 帖子: 3.256
      Forklift
    • bazingaTW
      bazingaTW
      铜牌
      从: 2013.03.30 帖子: 50
      原作: zy55164448
      Forklift
      你也發生過?
    • xuchying
      xuchying
      铜牌
      从: 2008.06.15 帖子: 33.155
      你好 bazingaTW

      你用Entropay存款的?活动说明里写有只有通过VISA、UKCASH、NETELLER、SKRILL、CLICK2PAY和WEBMONEY等方式存款才可以获得红利。

      是存款方式原因?
    • bazingaTW
      bazingaTW
      铜牌
      从: 2013.03.30 帖子: 50
      原作: xuchying
      你好 bazingaTW

      你用Entropay存款的?活动说明里写有只有通过VISA、UKCASH、NETELLER、SKRILL、CLICK2PAY和WEBMONEY等方式存款才可以获得红利。

      是存款方式原因?
      我在活動之前就有發信詢問過此活動的可以使用Entropay進行因為他算是VISA

      我現在收到的不訊息是我註冊存款帳戶時間不再活動之內

      但是我第一次存款卻是在活動之內

      他門網站上明確說明是首存在活動期間內並非註冊跟進行首存都必須在活動時間內

      還有我是用Entropay進行存款竟然不能用Entropay進行取款?

      Dear

      Thank you for your message.

      Please be reminded that, as stated in our previous messages: the Cash machine offer is running once per month, within a particular promotional period.

      This month, the First deposits registered between the 22nd and the 23rd May 2013 are eligible for Cash machine, as also mentioned on our website:

      http://poker.770.com/en/promotions/promo/cash_machine

      As you registered the first deposit May 21, you haven't received the Cash machine bonus. You received, however, the 200% First deposit bonus.

      On the other hand, allow us to inform you that we can validate withdrawals on Entropay. Just make sure that you can be refunded on Entropay. We need your written confirmation in this respect, in order to validate the withdrawal.

      Keep in mind that you can cash out only the amount in your poker balance.

      Looking forward to seeing you at our tables, we remain at your service.

      Kind regards,

      Denise

      Customer Support Poker770
      Click here to contact us
      Get instant answers with Live Chat!
    • zy55164448
      zy55164448
      铜牌
      从: 2012.04.02 帖子: 3.256
      原作: bazingaTW
      原作: zy55164448
      Forklift
      你也發生過?
      我听说日本自动贩卖机刚出来的时候,有被人用那玩意儿整个弄走的。
      说是:有钱也有东西。 :D
      听了这话,当时我的第一反应是:
      那么点钱,犯得着大动干戈?要大动干戈的话,还不如搞ATM(自动提款机)。 :f_cool:
    • bazingaTW
      bazingaTW
      铜牌
      从: 2013.03.30 帖子: 50
      原作: zy55164448
      原作: bazingaTW
      原作: zy55164448
      Forklift
      你也發生過?
      我听说日本自动贩卖机刚出来的时候,有被人用那玩意儿整个弄走的。
      说是:有钱也有东西。 :D
      听了这话,当时我的第一反应是:
      那么点钱,犯得着大动干戈?要大动干戈的话,还不如搞ATM(自动提款机)。 :f_cool:
      對歐

      是真的不是很多錢我也並無動怒

      只是想了解原因

      不如小錢你給你我帳號你直接匯給我吧

      如果真的就像你說的那麼一點錢

      你就來當那隻羊吧 :P
    • xuchying
      xuchying
      铜牌
      从: 2008.06.15 帖子: 33.155
      原作: bazingaTW
      原作: xuchying
      你好 bazingaTW

      你用Entropay存款的?活动说明里写有只有通过VISA、UKCASH、NETELLER、SKRILL、CLICK2PAY和WEBMONEY等方式存款才可以获得红利。

      是存款方式原因?
      我在活動之前就有發信詢問過此活動的可以使用Entropay進行因為他算是VISA

      我現在收到的不訊息是我註冊存款帳戶時間不再活動之內

      但是我第一次存款卻是在活動之內

      他門網站上明確說明是首存在活動期間內並非註冊跟進行首存都必須在活動時間內

      還有我是用Entropay進行存款竟然不能用Entropay進行取款?

      Dear

      Thank you for your message.

      Please be reminded that, as stated in our previous messages: the Cash machine offer is running once per month, within a particular promotional period.

      This month, the First deposits registered between the 22nd and the 23rd May 2013 are eligible for Cash machine, as also mentioned on our website:

      http://poker.770.com/en/promotions/promo/cash_machine

      As you registered the first deposit May 21, you haven't received the Cash machine bonus. You received, however, the 200% First deposit bonus.

      On the other hand, allow us to inform you that we can validate withdrawals on Entropay. Just make sure that you can be refunded on Entropay. We need your written confirmation in this respect, in order to validate the withdrawal.

      Keep in mind that you can cash out only the amount in your poker balance.

      Looking forward to seeing you at our tables, we remain at your service.

      Kind regards,

      Denise

      Customer Support Poker770
      Click here to contact us
      Get instant answers with Live Chat!
      注册也需要在活动期内,这个还真有点。。。。。。。无语了
    • zy55164448
      zy55164448
      铜牌
      从: 2012.04.02 帖子: 3.256
      原作: bazingaTW
      原作: zy55164448
      原作: bazingaTW
      原作: zy55164448
      Forklift
      你也發生過?
      我听说日本自动贩卖机刚出来的时候,有被人用那玩意儿整个弄走的。
      说是:有钱也有东西。 :D
      听了这话,当时我的第一反应是:
      那么点钱,犯得着大动干戈?要大动干戈的话,还不如搞ATM(自动提款机)。 :f_cool:
      對歐

      是真的不是很多錢我也並無動怒

      只是想了解原因

      不如小錢你給你我帳號你直接匯給我吧

      如果真的就像你說的那麼一點錢

      你就來當那隻羊吧 :P
      兄弟你误解我的意思了。我这个玩笑的本意是:
      自动提款机(ATM)——就是摆在银行或闹市区的无人取款机。
      听到“自动提款机”这个词,我的第一反应是“叉车(folklift)”,因为抢劫自动提款机用这玩意儿效率最高。
    • bazingaTW
      bazingaTW
      铜牌
      从: 2013.03.30 帖子: 50
      原作: zy55164448
      原作: bazingaTW
      原作: zy55164448
      原作: bazingaTW
      原作: zy55164448
      Forklift
      你也發生過?
      我听说日本自动贩卖机刚出来的时候,有被人用那玩意儿整个弄走的。
      说是:有钱也有东西。 :D
      听了这话,当时我的第一反应是:
      那么点钱,犯得着大动干戈?要大动干戈的话,还不如搞ATM(自动提款机)。 :f_cool:
      對歐

      是真的不是很多錢我也並無動怒

      只是想了解原因

      不如小錢你給你我帳號你直接匯給我吧

      如果真的就像你說的那麼一點錢

      你就來當那隻羊吧 :P
      兄弟你误解我的意思了。我这个玩笑的本意是:
      自动提款机(ATM)——就是摆在银行或闹市区的无人取款机。
      听到“自动提款机”这个词,我的第一反应是“叉车(folklift)”,因为抢劫自动提款机用这玩意儿效率最高。

      哈哈哈哈

      我一發完文就發現那其實是一個幽默

      我發現之後比一開始就發現的笑過更好

      笑死我了哈哈哈哈
    • bazingaTW
      bazingaTW
      铜牌
      从: 2013.03.30 帖子: 50
      原作: xuchying
      原作: bazingaTW
      原作: xuchying
      你好 bazingaTW

      你用Entropay存款的?活动说明里写有只有通过VISA、UKCASH、NETELLER、SKRILL、CLICK2PAY和WEBMONEY等方式存款才可以获得红利。

      是存款方式原因?
      我在活動之前就有發信詢問過此活動的可以使用Entropay進行因為他算是VISA

      我現在收到的不訊息是我註冊存款帳戶時間不再活動之內

      但是我第一次存款卻是在活動之內

      他門網站上明確說明是首存在活動期間內並非註冊跟進行首存都必須在活動時間內

      還有我是用Entropay進行存款竟然不能用Entropay進行取款?

      Dear

      Thank you for your message.

      Please be reminded that, as stated in our previous messages: the Cash machine offer is running once per month, within a particular promotional period.

      This month, the First deposits registered between the 22nd and the 23rd May 2013 are eligible for Cash machine, as also mentioned on our website:

      http://poker.770.com/en/promotions/promo/cash_machine

      As you registered the first deposit May 21, you haven't received the Cash machine bonus. You received, however, the 200% First deposit bonus.

      On the other hand, allow us to inform you that we can validate withdrawals on Entropay. Just make sure that you can be refunded on Entropay. We need your written confirmation in this respect, in order to validate the withdrawal.

      Keep in mind that you can cash out only the amount in your poker balance.

      Looking forward to seeing you at our tables, we remain at your service.

      Kind regards,

      Denise

      Customer Support Poker770
      Click here to contact us
      Get instant answers with Live Chat!
      注册也需要在活动期内,这个还真有点。。。。。。。无语了
      如果連你也覺得無言那是當然的

      因為首次存款跟首次註冊的定義絕對是不一樣的

      而且他們規定的細節強調是只要首次存款再活動時間內

      我相信此活動會一直進行下去

      但是如果連你也有感到他們確實有文字上疏失那應該要請你們要求他們改進

      我不了解Poker770的討論區成立的重點是為何

      只是發布活動消息還是有包括如果學員真的發現了一些你們管理人員也認為的撲克室疏失

      請做出一點點的建議或是直接幫學員告知撲克室此問題

      而非只是這真的有點..................無語了

      或是那是撲克室的回覆就只能這樣

      那以後反應撲克室的問題答案都可以是真的無言
    • xuchying
      xuchying
      铜牌
      从: 2008.06.15 帖子: 33.155
      问题已经反映给首席了,看看是否会有扑克室答复
    • bazingaTW
      bazingaTW
      铜牌
      从: 2013.03.30 帖子: 50
      原作: xuchying
      问题已经反映给首席了,看看是否会有扑克室答复
      感謝超級版主

      其實我真的不無責怪版主的意思

      如果今天是違反撲克室安全問題我一定就認了

      也不會希望學院幫忙因為關於安全問題真的不是外部可以插手的

      但是活動的參加的辦法或是互惠的方式如果真的發現瑕疵

      真的必須快點做改進而進行之前應該把所有的利益歸咎於消費者

      因為改進就代表有一定的疏失產生

      如之有誤卻有執行那此撲克室內部一定也問題繁多以小見大

      等到改進之後才會延續之實質意義

      因為此活動已經進行許久都沒有任何學員發出此一問嗎? ?(

      超級版主你有去看過現在活動的英文詳細規則嗎?還是只是每次改個活動標題跟日期

      我相信一定不是就是因為版主有用心看過才會願意也覺得值得應該向上反應

      至於首席那真的就是必須靠他自己跟撲克室接觸提出的應該不單單只是疑問

      而是直接的告知與以改進

      不管如何就看看首席的認知與處事手腕

      首席只要出發點肯定註冊存款帳號與首次存款兩著是不一樣的

      那就一定會得到滿意的答案

      反之那就會的到一樣的答案就是(撲克室就是這樣規定我們無權干預)

      在此先感謝 ;) )
    • xuchying
      xuchying
      铜牌
      从: 2008.06.15 帖子: 33.155
      这活动原本是只需要存款就行,没其他限制,上月改为首次存款才可以获得,也没见有会员反映该情况,规则我去官网看过,5月和4月的规则除了改了日期我没看出有其他区别

      官网五月的规则
      The promoter of the 'Cash Machine' promotion is Poker770.

      Only players making their FIRST deposit on Poker770.com can benefit from the Cash Machine promotion. Players that have already made a deposit before the start of the Cash Machine promotion will not be eligible.

      The 'Cash Machine' promotion starts on the 22nd May 2013 at 00:00 GMT and ends on the 23rd May 2013 at 23:59 GMT, that being 22nd May 2013 at 02:00, Poker770 software time, until 24th May 2013 at 01:59 software time.

      Only one single deposit per player is eligible for the 'Cash Machine' promotion. The first deposit made within this promotional time period will be the one which is eligible for the offer.

      The deposits eligible for the 'Cash Machine' promotion are those made between the 22nd May 2013 at 00:00 GMT and the 23rd May 2013 at 23:59 GMT (22nd May 2013 at 02:00, Poker770 software time, until 24th May 2013 at 01:59 software time).

      The cash bonus will be automatically credited to your account.

      Your cash bonus can only be withdrawn on the condition that you've earned 20 points770 per $1 of Cash Machine bonus that you withdraw.

      Any cash machine bonus that does not meet the "20 points770 per $1 withdrawn" condition will be retracted when the player makes a withdrawal.

      For questions regarding the 200% welcome bonus, please refer to the welcome bonus terms and conditions.

      In cases where there are discrepancies in these terms and conditions in any other language, the English version will take precedence.

      Poker770 reserves the right to partially or completely modify/cancel the 'Cash Machine' promotion.

      All decisions made by Poker770 are final and irrevocable.

      Poker770's general terms and conditions apply to the 'Cash Machine' promotion.

      四月论坛帖子里的规则
      he promoter of the 'Cash Machine' promotion is Poker770.

      Only players making their FIRST deposit on Poker770.com can benefit from the Cash Machine promotion. Players that have already made a deposit before the start of the Cash Machine promotion will not be eligible.

      The 'Cash Machine' promotion starts on the 24th April 2013 at 00:00 GMT and ends on the 25th April 2013 at 23:59 GMT, that being 24th April 2013 at 02:00, Poker770 software time, until 26th April 2013 at 01:59 software time.

      Only one single deposit per player is eligible for the 'Cash Machine' promotion. The first deposit made within this promotional time period will be the one which is eligible for the offer.

      The deposits eligible for the 'Cash Machine' promotion are those made between the 24th April 2013 at 00:00 GMT and the 25th April 2013 at 23:59 GMT (24th April 2013 at 02:00, Poker770 software time, until 26th April 2013 at 01:59 software time).

      The cash bonus will be automatically credited to your account.

      Your cash bonus can only be withdrawn on the condition that you've earned 20 points770 per $1 of Cash Machine bonus that you withdraw.

      Any cash machine bonus that does not meet the "20 points770 per $1 withdrawn" condition will be retracted when the player makes a withdrawal.

      For questions regarding the 200% welcome bonus, please refer to the welcome bonus terms and conditions.

      In cases where there are discrepancies in these terms and conditions in any other language, the English version will take precedence.

      Poker770 reserves the right to partially or completely modify/cancel the 'Cash Machine' promotion.

      All decisions made by Poker770 are final and irrevocable.

      Poker770's general terms and conditions apply to the 'Cash Machine' promotion.
    • caoqx
      caoqx
      铜牌
      从: 2007.08.14 帖子: 23.819
      Hi bazingaTW

      As you registered the first deposit May 21, you haven't received the Cash machine bonus. You received, however, the 200% First deposit bonus.


      我看了Poker770客服给你的答复,他们的意思是因为你的存款是在21日完成的而并不是在规定的活动时间内5月22日00:00 GMT至23日23:59 GMT完成的,所以你无法参加这个活动,但是你获得了他们200%的首存红利。

      希望这个解答了你的疑问。
    • bazingaTW
      bazingaTW
      铜牌
      从: 2013.03.30 帖子: 50
      原作: xuchying
      这活动原本是只需要存款就行,没其他限制,上月改为首次存款才可以获得,也没见有会员反映该情况,规则我去官网看过,5月和4月的规则除了改了日期我没看出有其他区别

      官网五月的规则
      The promoter of the 'Cash Machine' promotion is Poker770.

      Only players making their FIRST deposit on Poker770.com can benefit from the Cash Machine promotion. Players that have already made a deposit before the start of the Cash Machine promotion will not be eligible.

      The 'Cash Machine' promotion starts on the 22nd May 2013 at 00:00 GMT and ends on the 23rd May 2013 at 23:59 GMT, that being 22nd May 2013 at 02:00, Poker770 software time, until 24th May 2013 at 01:59 software time.

      Only one single deposit per player is eligible for the 'Cash Machine' promotion. The first deposit made within this promotional time period will be the one which is eligible for the offer.

      The deposits eligible for the 'Cash Machine' promotion are those made between the 22nd May 2013 at 00:00 GMT and the 23rd May 2013 at 23:59 GMT (22nd May 2013 at 02:00, Poker770 software time, until 24th May 2013 at 01:59 software time).

      The cash bonus will be automatically credited to your account.

      Your cash bonus can only be withdrawn on the condition that you've earned 20 points770 per $1 of Cash Machine bonus that you withdraw.

      Any cash machine bonus that does not meet the "20 points770 per $1 withdrawn" condition will be retracted when the player makes a withdrawal.

      For questions regarding the 200% welcome bonus, please refer to the welcome bonus terms and conditions.

      In cases where there are discrepancies in these terms and conditions in any other language, the English version will take precedence.

      Poker770 reserves the right to partially or completely modify/cancel the 'Cash Machine' promotion.

      All decisions made by Poker770 are final and irrevocable.

      Poker770's general terms and conditions apply to the 'Cash Machine' promotion.

      四月论坛帖子里的规则
      he promoter of the 'Cash Machine' promotion is Poker770.

      Only players making their FIRST deposit on Poker770.com can benefit from the Cash Machine promotion. Players that have already made a deposit before the start of the Cash Machine promotion will not be eligible.

      The 'Cash Machine' promotion starts on the 24th April 2013 at 00:00 GMT and ends on the 25th April 2013 at 23:59 GMT, that being 24th April 2013 at 02:00, Poker770 software time, until 26th April 2013 at 01:59 software time.

      Only one single deposit per player is eligible for the 'Cash Machine' promotion. The first deposit made within this promotional time period will be the one which is eligible for the offer.

      The deposits eligible for the 'Cash Machine' promotion are those made between the 24th April 2013 at 00:00 GMT and the 25th April 2013 at 23:59 GMT (24th April 2013 at 02:00, Poker770 software time, until 26th April 2013 at 01:59 software time).

      The cash bonus will be automatically credited to your account.

      Your cash bonus can only be withdrawn on the condition that you've earned 20 points770 per $1 of Cash Machine bonus that you withdraw.

      Any cash machine bonus that does not meet the "20 points770 per $1 withdrawn" condition will be retracted when the player makes a withdrawal.

      For questions regarding the 200% welcome bonus, please refer to the welcome bonus terms and conditions.

      In cases where there are discrepancies in these terms and conditions in any other language, the English version will take precedence.

      Poker770 reserves the right to partially or completely modify/cancel the 'Cash Machine' promotion.

      All decisions made by Poker770 are final and irrevocable.

      Poker770's general terms and conditions apply to the 'Cash Machine' promotion.
      我就知道版主一定有注意活動細項規則只是沒想到是每個月都注意

      所以他規定裡的其中一項也是最重要一項就是

      Only one single deposit per player is eligible for the 'Cash Machine' promotion. The first deposit made within this promotional time period will be the one which is eligible for the offer.

      這就代表只有首次存款在活動期間才有參加活動資格

      而並非連註冊存款帳號都要在活動期間

      而且註冊帳號無須存款就能註冊

      這樣先註冊不存款也可以避掉每次進入我的帳號選單都會跳出請登入存款帳號的視窗

      等到了活動時間再進行首次存款這是完全符合他新的規定

      其次我剛剛因為覺得還是不是很想存放太多資金在Poker770所以想進行取款

      我是用Entropay完成首存裡當然應該在提款出現此存款帳號

      但是卻沒有這也是正常的嗎?

      還有官方來信要求我勿擅佈與他聯繫此活動之訊息

      不然將遭到停權

      這代表啥呢.....................換我無言了 這是下封口令 又凍結帳戶拒絕我提款嗎?

      xD
    • bazingaTW
      bazingaTW
      铜牌
      从: 2013.03.30 帖子: 50
      原作: caoqx
      Hi bazingaTW

      As you registered the first deposit May 21, you haven't received the Cash machine bonus. You received, however, the 200% First deposit bonus.


      我看了Poker770客服给你的答复,他们的意思是因为你的存款是在21日完成的而并不是在规定的活动时间内5月22日00:00 GMT至23日23:59 GMT完成的,所以你无法参加这个活动,但是你获得了他们200%的首存红利。

      希望这个解答了你的疑问。
      感謝首席的英文翻譯

      跟我理解的差不多謝謝解釋

      但是

      首席

      我是在2013-5-21 23:58:44進行存款信用卡帳戶註冊並無進行存款此訊息代碼163253407

      而如果你只有升請註冊存款帳號動作沒有進行存款IPOKER會自動記錄你的註冊動作時間點

      而且會出現存款跟提款各一次的訊息記錄再查看歷史但是存款與提款金額會顯示0元

      這就是為何她們會認定我有存款的動作因為只要註冊就會自動留下兩種記錄

      但是實際第一次存款的時間是在2013-5-22 07:30:12代碼163282833這才是第一次有錢匯入POKER770

      這才是首存的定義

      請問你會幫我反映此問題嗎?

      一切都有電腦記錄我也可以上傳交易歷史截圖
    • xuchying
      xuchying
      铜牌
      从: 2008.06.15 帖子: 33.155
      2013-5-22 07:30:12存款是什么时间?要是北京时间那确实没到GMT时间22号0点;要是是GMT时间,你意思是说你在接近0点的时候存款没成功一次,之后再存款成功的?
    • bazingaTW
      bazingaTW
      铜牌
      从: 2013.03.30 帖子: 50
      原作: xuchying
      2013-5-22 07:30:12存款是什么时间?要是北京时间那确实没到GMT时间22号0点;要是是GMT时间,你意思是说你在接近0点的时候存款没成功一次,之后再存款成功的?
      我是TW所以代表我存款時間是在2013-5-22-00:30GMT

      以下是我發給現在要發給他們跟首席的

      你好

      我無法參加現金提款機活動是因為你們認為是我在5/21就進行存款

      但是那個時間其實是我註冊信用卡存款帳號的時間並沒有存款動作

      因為你如果只進行註冊存款帳號卻沒進行存款I POKER系統就會記錄

      而紀錄會出現兩種一個是存款一個就是提款但是金額都是0$

      代碼分別是163253407+163253433

      你在仔細查看就會發現第一次有款項進入是在

      代碼163282833

      我希望可以藉此機會說明清楚

      謝謝
    • xuchying
      xuchying
      铜牌
      从: 2008.06.15 帖子: 33.155
      你在TW依然是GMT+8时区,我唯一不清楚770扑克室所写的GMT时间是否受欧洲夏令时的影响,如果受影响则如你所说是在22日0点30分完成的存款,如果不受影响,则是21号23点30分存款;另外如果你认为是前次0存款导致该问题,可以再次邮件询问770扑克室客服,让其确定到底存款时间是在哪个节点
    • 1
    • 2