请教一下管理员。

    • sunyee626
      sunyee626
      铜牌
      从: 2009.02.22 帖子: 55
      我有个下线身份证上传了(他上传的是国内第2代身份证,目前他在美国读书),回信是这样写的:
      Thank you for sending your document. We're pleased to confirm that your photo identification has been verified. Unfortunately the following documents need to be sent as it was not attached to your previous email: - Address Verification To verify your address on file, we require that you submit one of the following:* Bank or credit card statement.* Utility bill.* Cell or home phone bill.* Home or auto insurance papers. The document must meet the following requirements:* It must be dated within the last 60 days.* It needs to be a full page and complete (bill/pay stubs, folded papers, and partial sections are not accepted).* It must display your full name and the same address listed on your Full Tilt Poker account.

      请问是什么问题?
  • 7 回复
    • xuchying
      xuchying
      铜牌
      从: 2008.06.15 帖子: 33.155
      身份证明通过验证,但还需要他上传地址证明
    • sunyee626
      sunyee626
      铜牌
      从: 2009.02.22 帖子: 55
      那一般需要什么?水电费单子?可他现在在美国啊,这个可以看IP地址的。
    • xuchying
      xuchying
      铜牌
      从: 2008.06.15 帖子: 33.155
      原作: sunyee626
      那一般需要什么?水电费单子?可他现在在美国啊,这个可以看IP地址的。
      信用卡或者公共事业帐单,他注册的时候应该写的是美国地址吧
    • sunyee626
      sunyee626
      铜牌
      从: 2009.02.22 帖子: 55
      他注册是国内地址啊,和身份证上的一样。
    • xuchying
      xuchying
      铜牌
      从: 2008.06.15 帖子: 33.155
      原作: sunyee626
      他注册是国内地址啊,和身份证上的一样。
      那就请他提供该地址证明,或者他如果能提供在美国的地址证明就联系客服把地址修改为他现在的住址
    • suiyueran
      suiyueran
      新手
      从: 2008.08.25 帖子: 382
      原作: sunyee626
      我有个下线身份证上传了(他上传的是国内第2代身份证,目前他在美国读书),回信是这样写的:
      Thank you for sending your document. We're pleased to confirm that your photo identification has been verified. Unfortunately the following documents need to be sent as it was not attached to your previous email: - Address Verification To verify your address on file, we require that you submit one of the following:* Bank or credit card statement.* Utility bill.* Cell or home phone bill.* Home or auto insurance papers. The document must meet the following requirements:* It must be dated within the last 60 days.* It needs to be a full page and complete (bill/pay stubs, folded papers, and partial sections are not accepted).* It must display your full name and the same address listed on your Full Tilt Poker account.

      请问是什么问题?
      这个回信是FTP回的吧,不是学校的要求吧?FTP要求他上传证件的吗?地址证明问题,邮件列的很详细了,他在美国英文没问题啊,按照要求做就可以啊,有困难的话需要询问FTP的客服看怎么解决,他们的审核要求跟学校不可能完全一致,不能按照学校的要求来套吧. =) )
    • winmoreandmore
      winmoreandmore
      铜牌
      从: 2008.02.11 帖子: 17.269
      如果是在国外的话就需要联系FTP那边看能不能修改信息,改成国外的信息.然后传国外的证件和地址看看.